Says server is off-line or unresponsive

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Cobral30
Posts: 53
Joined: Mon Sep 05, 2011 6:21 pm

Says server is off-line or unresponsive

Unread post by Cobral30 »

Hello. I tried to log in, however under multiplayer/join internet game the server comes up as "off-line" and under direct connect server comes up as unresponsive and times out.
EasternCheesE
QC Coordinator
Posts: 1921
Joined: Sat Jul 28, 2018 8:51 am

Re: Says server is off-line or unresponsive

Unread post by EasternCheesE »

1) Please advise me if you use client extension?
2) I had similar issues when i used to live in China for some time (Since China has Golden Shield, that prevents access to numerous websites). This can be caused by firewalls/internet service providers blocking IPs etc. Please try using VPN and see if that helps, if that is your case.
3) I saw someone suggested using tracert on discrod to see if it's reachable, but i doubt it's useful since my own tracert fails ~50% times while i am able to play the game.
4) Also, please try to connect to any server in the list just to make sure your own firewall/router doesn't block your game from using internet connecton. If you can connect(download and login) to them, but not to Bgtscc, then most likely, problem is no related to your router/computer specifically, but to your internet provider.
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