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Re: Server down?

Posted: Mon Jun 27, 2016 3:19 pm
by ComeAndSee
Couple ways to check for what's causing crashes... but no exact way to tell unless you're Skywing who can decompile the crash dump logs...

Default game folder each time the server crashes it makes a nwn2_server_errorlog.txt file. You can get a rough idea generally of what's causing crashes from that. Memory leaks from the nwn2server client is usually caused by some kind of script ... dll crashes like NWN2_MemoryMgr_amdxp.dll is usually caused by memory leaks and stuff. Programs on Windows CAN crash the server client... ntdll.dll crashes is usually caused by Windows. You can also check the event viewer log. MYSQL crashes can take the server down with it...

For most part crashes are random without any real specific cause... repeat crashes are usually caused by something going wonky on the module...

I would also suggest a program called cleanmem: http://www.pcwintech.com/cleanmem It automatically clears out your memory cache and also significantly cuts down the amount of memory the server client is using. Make sure you got all the up to date nwnx bug fix plugins as well.

Examples of scripts I seen that are crashy are ones that play with negative numbers or are calling players that don't exist.

Re: Server down?

Posted: Mon Jun 27, 2016 3:33 pm
by Aspect of Sorrow
nwn2_memorymgr_amdxp.dll will attempt to load at start but in many cases is not used throughout nwserver's lifecycle.

Re: Server down?

Posted: Mon Jun 27, 2016 4:07 pm
by Maecius
Thanks Haven, thanks AoS. :) I'm sure our tech team will find some kernels of wisdom or hints in all this.

As always, much obliged.

Re: Server down?

Posted: Mon Jun 27, 2016 10:21 pm
by Endelyon
Aspect of Sorrow wrote:nwn2_memorymgr_amdxp.dll will attempt to load at start but in many cases is not used throughout nwserver's lifecycle.
I don't understand what you're driving at. It won't start without it, whether it uses it or not, so what exactly is the advice here..?

Re: Server down?

Posted: Mon Jun 27, 2016 10:23 pm
by Endelyon
ComeAndSee wrote:Couple ways to check for what's causing crashes... but no exact way to tell unless you're Skywing who can decompile the crash dump logs...

Default game folder each time the server crashes it makes a nwn2_server_errorlog.txt file. You can get a rough idea generally of what's causing crashes from that. Memory leaks from the nwn2server client is usually caused by some kind of script ... dll crashes like NWN2_MemoryMgr_amdxp.dll is usually caused by memory leaks and stuff. Programs on Windows CAN crash the server client... ntdll.dll crashes is usually caused by Windows. You can also check the event viewer log. MYSQL crashes can take the server down with it...

For most part crashes are random without any real specific cause... repeat crashes are usually caused by something going wonky on the module...

I would also suggest a program called cleanmem: http://www.pcwintech.com/cleanmem It automatically clears out your memory cache and also significantly cuts down the amount of memory the server client is using. Make sure you got all the up to date nwnx bug fix plugins as well.

Examples of scripts I seen that are crashy are ones that play with negative numbers or are calling players that don't exist.
Thanks for the advice, ComeAndSee. :) I'll pass the information along to Duster and Ras.

Re: Server down?

Posted: Tue Jun 28, 2016 12:22 am
by Aspect of Sorrow
Endelyon wrote:I don't understand what you're driving at. It won't start without it, whether it uses it or not, so what exactly is the advice here..?
I'm regarding his affirmation of that particular dll. It's a requirement, yes, but it's usage is only used sporadically. It's likely not pertinent to the issue when previously identified as largely useless.

Re: Server down?

Posted: Thu Jun 30, 2016 12:26 pm
by Tsidkenu
Server tanked for no reason.

Re: Server down?

Posted: Thu Jun 30, 2016 12:29 pm
by Blackhorizon
I just saw the server has been up for 1 hour mark not long ago before server went down. Also was experiencing lag prior to the crash.

About 16:20 GMT

Re: Server down?

Posted: Thu Jun 30, 2016 12:50 pm
by Tsidkenu
Looks like it's being DDoSed. The server reboots after a while, only to immediately go down again when it has 0/75 players.

Re: Server down?

Posted: Thu Jun 30, 2016 1:13 pm
by Necrotic Shadows
Before it went down the message popped up "Server going down NOW!" in a whisper colored server message.

Re: Server down?

Posted: Thu Jun 30, 2016 1:34 pm
by Tsidkenu
It's alive again. Yay!

Re: Server down?

Posted: Fri Jul 01, 2016 2:44 am
by Nyeleni
Server repeatedly crashing.

I wonder if with all the RCRs lately the likelyhood of corrupted chars has gone up and therefor the crashing increased.

Re: Server down?

Posted: Fri Jul 01, 2016 11:42 am
by TaskForce58
aaaand down

was up 7 hours then normal reset then crash after 15 mins and crash after 15 mins more

Re: Server down?

Posted: Fri Jul 01, 2016 10:17 pm
by TaskForce58
aaand down again 2 hours after last reset

Re: Server down?

Posted: Sat Jul 02, 2016 1:41 pm
by Tsidkenu
Noooooooooooooooooooooooo! :cry: