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Log In Problems

Posted: Thu Mar 02, 2017 4:51 pm
by K'yon Oblodra
Hi all,

I tried logging onto the server in the last couple of days but it keeps saying that the connection was lost.
Is there any issue with the server?
I did not get to sucessfully log into my bioware account but I think that is just because they shut down there servers.

If anyone has a clue what I could do to log in let me know?

Is there a ping limit?

Thanks in advance.

Ivellios

Re: Log In Problems

Posted: Thu Mar 02, 2017 4:59 pm
by Aspect of Sorrow
Click and wait 5 minutes.

Re: Log In Problems

Posted: Thu Mar 02, 2017 5:08 pm
by K'yon Oblodra
It actually says server not responding (timed out).

What does that button do? I tried it on the top of the page but it doesnt seem to help.

Re: Log In Problems

Posted: Thu Mar 02, 2017 8:34 pm
by Maecius
It basically tells the server your IP, so you can connect through the firewall. We had to implement whitelisting (that is, only people who have been "OK'd" by the server can connect) because we were being repeatedly attacked (DDOS'd) last year.

You may have to wait a few minutes after clicking it before you try connecting.

If you continue to have issues, shoot me and/or Aspect of Sorrow a PM and we can try to troubleshoot you.