Booted upon logging in.

Advice or Questions on Resolving Issues with Logging, Updating, or File Use

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Haldir
Posts: 7
Joined: Sun May 10, 2020 4:52 pm

Booted upon logging in.

Unread post by Haldir »

Good evening folks,

I have just reinstalled the game today after a system reformat and the server is telling me I have been "booted" every time I try and log in with my characters.

Any suggestions would be welcome please.
Regards,
Haldir

Haldir
Posts: 7
Joined: Sun May 10, 2020 4:52 pm

Re: Booted upon logging in.

Unread post by Haldir »

Apologies for the early bump, but want to make sure I’m raising this in the right place? If anyone can suggest a work around would greatly appreciate the advice.

zhazz
Posts: 119
Joined: Sat Feb 08, 2020 7:12 am

Re: Booted upon logging in.

Unread post by zhazz »

Your best option is likely to send a PM to the DM Team. I seem to recall the staff having to do some magic behind the scenes in these situations.
Adrian Baker - An innocent virtuoso (bio | journal)
Cane D'astaro - In service to the Red Knight

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Theodore01
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Joined: Wed Feb 16, 2011 5:32 pm

Re: Booted upon logging in.

Unread post by Theodore01 »

Are you using the same username/password and the same CD-keys as before ?

Haldir
Posts: 7
Joined: Sun May 10, 2020 4:52 pm

Re: Booted upon logging in.

Unread post by Haldir »

Good afternoon,
Yes to the same Username and Password. Regarding CD keys they are from GoG, and I can’t imagine the CD keys change every time I reinstall?
Regards,
Haldir

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Theodore01
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Re: Booted upon logging in.

Unread post by Theodore01 »

No, they don't change usually. But you have to use your personal cd-keys from GOG.

Open your GOG games' library and click on NWN2, then click on "More" and finally on "Serial keys".
Then there is an exe file called SerialTool.exe inside the NWN2 installation folder, where you need to enter your keys.

Haldir
Posts: 7
Joined: Sun May 10, 2020 4:52 pm

Re: Booted upon logging in.

Unread post by Haldir »

Good evening,
Yes I have used the GoG cd keys on my account page. All entered correctly.

Regards,
Haldir

Haldir
Posts: 7
Joined: Sun May 10, 2020 4:52 pm

Re: Booted upon logging in.

Unread post by Haldir »

Also I tried emailing one or two Mods/DM's I saw logged in but for some reason my messages are stuck in "outbox".

Regards,
Haldir

zhazz
Posts: 119
Joined: Sat Feb 08, 2020 7:12 am

Re: Booted upon logging in.

Unread post by zhazz »

Haldir wrote:
Mon May 11, 2020 4:48 pm
Also I tried emailing one or two Mods/DM's I saw logged in but for some reason my messages are stuck in "outbox".

Regards,
Haldir
If they are in Outbox then it means they have been sent, but not yet read.

About 7 hours ago I got an in-game message from DM Bloodvines after posting here. The staff is aware of the issue and are working on it.
DM Bloodvines [15:39] wrote:/// I appreciate you replying to the thread with the login issues, the DM and admin team are already acting on it :).
If you haven't heard anything back by tomorrow, or your messages are still in the Outbox, try pinging the staff again (use the DM Team group in the right-hand box, rather than individual DMs).
Adrian Baker - An innocent virtuoso (bio | journal)
Cane D'astaro - In service to the Red Knight

Haldir
Posts: 7
Joined: Sun May 10, 2020 4:52 pm

Re: Booted upon logging in.

Unread post by Haldir »

Thanks for the response! I’ll wait for a reply.

Regards,
Haldir

Haldir
Posts: 7
Joined: Sun May 10, 2020 4:52 pm

Re: Booted upon logging in.

Unread post by Haldir »

Morning all,
Happy to confirm I can now log in. Thank you to everyone involved.
Regards,
Haldir

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