Server Roll Back Losses

It Does What It Says on the Tin: Resolved Issues

Moderators: Moderator, Developer, DM

Post Reply

Should players get compensated?

Poll ended at Mon Feb 08, 2016 2:42 pm

Yes, any person who played the last few days should get compensated for lost exp and items.
3
9%
No, players should not be compensated for any thing.
29
83%
Exp should be compensated for, but not items.
2
6%
Gear should be compensated for, but not exp.
1
3%
 
Total votes: 35

User avatar
Zeland
Posts: 88
Joined: Wed Mar 12, 2014 1:09 pm
Location: Central Coast, California

Server Roll Back Losses

Unread post by Zeland »

Due to recent server roll back, myself and many others have lost a lot of exp and gear. I have personally lost almost a full level of exp and an epic item. I think their should be compensation for time lost over the last few days.
Zeland Belord: High Priest of Darkhold. Servant of the Black Hand.

Merlin Majika: White Wizard of the Coast. Archmage for the Temple of Mystra.

Benton Lionheart: Dawnbringer. Faithful of the Morninglord.
User avatar
Rhifox
Posts: 3962
Joined: Wed Jan 13, 2016 2:34 am

Re: Server Roll Back Losses

Unread post by Rhifox »

No, because players were warned ahead of time that there might be a rollback and that there would be no compensations.

I lost 7k exp, but it was my own fault for choosing to grind after the patch when I knew that there might be a rollback.
Tarina — The Witch of Darkhold, a dealer in spirits and black magic
User avatar
Darkcloud777
Posts: 891
Joined: Fri Feb 15, 2013 4:22 pm

Re: Server Roll Back Losses

Unread post by Darkcloud777 »

We all knew from you amount of bugs that it would be a roll back. I personally lost 19000 gold from a wand recharge. It's just play money though. I voted no.
Terri Lalani
Administrator of Phoenix Company
User avatar
TarnishedSoul
Retired Staff
Posts: 1868
Joined: Fri Nov 27, 2015 11:06 pm
Location: Candlekeep

Re: Server Roll Back Losses

Unread post by TarnishedSoul »

Players were clearly warned ahead of time that there could be a rollback and that no compensation would be offered. Given the state of the server on Saturday night, I chose not to play at all on Sunday and finally caught up on some of the shows that have been sitting in my DVR for the past month. ;)
Mendoza
Posts: 408
Joined: Fri Mar 30, 2012 5:09 pm

Re: Server Roll Back Losses

Unread post by Mendoza »

The rollback went back several days before the warning went out. Believe the rollback went all the way to 1/26 or 1/27, while the warning only went out on 1/30 or 1/31
Dorne - Lion Blade of Nobanion -- [Journal]|[Bio]
Tristan Ebonhawk - Deceased. Misunderstood Ex-War Wizard
Igneous Ironside - Retired. Bear Warrior of Krak Helzak
User avatar
Maecius
Retired Admin
Posts: 11639
Joined: Sat May 16, 2009 4:24 pm

Re: Server Roll Back Losses

Unread post by Maecius »

Server vault was definitely backed up on 1/30. I've double checked to ensure that it was the right backup. I'm not sure how anyone would have lost several days, unless their characters did not correctly save or they are misremembering their progress.

Rollback did go back about six to eight hours pre-update, however, as only one of us can be on the server at a time. Characters were saved before Duster47 began working on the update to prevent anyone from becoming unplayable. It can take several hours to stage a large update (before the server's even pulled offline).

This same backup process will likely be repeated at our next attempt, although hopefully we will have smoothed out the rough patches and another rollback will not be necessary.
User avatar
Rhifox
Posts: 3962
Joined: Wed Jan 13, 2016 2:34 am

Re: Server Roll Back Losses

Unread post by Rhifox »

Based on my own experience, 1/30 was the day of the backup, yep. I was online when the backup was being made (there was quite a bit of lag, which was apologized for in a DM shout). It's not 'several days' of loss, though it might seem that way to some people due to timezones.
Tarina — The Witch of Darkhold, a dealer in spirits and black magic
User avatar
flyingchair
Posts: 261
Joined: Fri Mar 11, 2011 12:39 pm
Location: Denmark

Re: Server Roll Back Losses

Unread post by flyingchair »

Mendoza wrote:The rollback went back several days before the warning went out. Believe the rollback went all the way to 1/26 or 1/27, while the warning only went out on 1/30 or 1/31
Yeah, my character went back to last thursday or friday when i was handing in quests, that was from level 22 close to 23, to level 21
Very Chairish.

Melvor Whitewater (Being tortured into a Lemure)

Main - Xeyn|Diary
The brother
The beast
The soldier
User avatar
thids
Posts: 1252
Joined: Sat May 25, 2013 11:05 am

Re: Server Roll Back Losses

Unread post by thids »

Well this is something that people will just have to take on the chin and move on. I lost a few items myself, and I got through half of the quest chain before I realized that rollback is happening. Nothing to be done about it.

On the bright side, roleplay was not rolled back, and that's the most important thing. Right?
Lord Maximilian Blackthorne - retired
Mendoza
Posts: 408
Joined: Fri Mar 30, 2012 5:09 pm

Re: Server Roll Back Losses

Unread post by Mendoza »

Rhifox wrote:Based on my own experience, 1/30 was the day of the backup, yep. I was online when the backup was being made (there was quite a bit of lag, which was apologized for in a DM shout). It's not 'several days' of loss, though it might seem that way to some people due to timezones.
flyingchair wrote:Yeah, my character went back to last thursday or friday when i was handing in quests, that was from level 22 close to 23, to level 21
Seems different toons were not saved properly. Don't think there is much that can be done, unless DMs say otherwise.
Dorne - Lion Blade of Nobanion -- [Journal]|[Bio]
Tristan Ebonhawk - Deceased. Misunderstood Ex-War Wizard
Igneous Ironside - Retired. Bear Warrior of Krak Helzak
User avatar
flyingchair
Posts: 261
Joined: Fri Mar 11, 2011 12:39 pm
Location: Denmark

Re: Server Roll Back Losses

Unread post by flyingchair »

I agree that we should just get back on the horse so to speak, let the team focus on getting the patches in. :)
Very Chairish.

Melvor Whitewater (Being tortured into a Lemure)

Main - Xeyn|Diary
The brother
The beast
The soldier
Post Reply

Return to “Solved Problems”