Unknown connection error

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Blame The Rogue
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Re: Unknown connection error

Unread post by Blame The Rogue »

Tracing route to buitje.tycompetition.net [23.229.0.132]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 21 ms 20 ms 20 ms 99-195-135-1.dyn.centurytel.net [99.195.135.1]
3 21 ms 20 ms 20 ms 173-248-69-57.centurylink.net [173.248.69.57]
4 22 ms 20 ms 21 ms bb-mrghmoqa-jx9-02-ae5-0.core.centurytel.net [208.110.249.230]
5 21 ms 21 ms 21 ms bb-mrghmoqa-jx9-01-ae0.core.centurytel.net [206.51.69.1]
6 26 ms 26 ms 26 ms bb-kscbmonr-jx9-01-xe-1-1-0.core.centurytel.net [206.51.69.14]
7 25 ms 29 ms 26 ms bb-kscbmonr-jx9-02-ae0.core.centurytel.net [206.51.69.6]
8 27 ms 50 ms 32 ms bb-kscbmonr-jx9-01-ae0.core.centurytel.net [206.51.69.5]
9 37 ms 36 ms 36 ms bb-dllstx37-jx9-02-xe-11-1-0.core.centurytel.net [206.51.69.25]
10 * * * Request timed out.
11 53 ms 52 ms 54 ms dal-pcor-05.inet.qwest.net [67.14.2.182]
12 53 ms 51 ms 54 ms dls-bb1-link.telia.net [213.248.84.197]
13 69 ms 69 ms 69 ms chi-b21-link.telia.net [62.115.135.40]
14 73 ms 72 ms 73 ms buf-b1-link.telia.net [62.115.117.240]
15 73 ms 73 ms 72 ms colocrossing-ic-317201-buf-b1.c.telia.net [62.115.146.151]
16 * * * Request timed out.
17 *
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Aspect of Sorrow
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Re: Unknown connection error

Unread post by Aspect of Sorrow »

Your traffic is landing just outside of the Telia handoff to x0.smer2.buf1.servermania.com (which is carried then to the machine).

There's an announcing issue between the server host and Telia, but not all of the handoffs (chicago to buffalo NY) works when it drops to 314283. So it's neither your machine nor your ISP, it's the server's carrier.
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Maecius
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Re: Unknown connection error

Unread post by Maecius »

Aspect of Sorrow wrote:Your traffic is landing just outside of the Telia handoff to x0.smer2.buf1.servermania.com (which is carried then to the machine).

There's an announcing issue between the server host and Telia, but not all of the handoffs (chicago to buffalo NY) works when it drops to 314283. So it's neither your machine nor your ISP, it's the server's carrier.
:evil: Why am I not surprised you're behind this, Telia?

In all seriousness though, will this issue change, then, when we change hosts? Not to speak ill of the host that's been carrying us all these years.

Also, public thanks and props to Aspect of Sorrow for lending the community so much tech expertise. He's a real boon to our players and staff alike when we get stumped on something like this.
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Blame The Rogue
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Re: Unknown connection error

Unread post by Blame The Rogue »

gotcha. i'll try and pop ig after the server moves to the new host. ty for the help
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Aspect of Sorrow
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Re: Unknown connection error

Unread post by Aspect of Sorrow »

Thanks. It also depends on the host. The larger DCs with a plethora of carriers have multiple AS announcements and can potentially negate the route issue, sometimes older BGPs are still in play. Community BGPs are typically the worst offenders, not sure why Telia has this issue.
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Blame The Rogue
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Re: Unknown connection error

Unread post by Blame The Rogue »

still cant connect

maecius, you say everything's moving over the next couple weeks? what is the estimated date when the server IP and port will change?
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Maecius
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Re: Unknown connection error

Unread post by Maecius »

Blame The Rogue wrote:still cant connect

maecius, you say everything's moving over the next couple weeks? what is the estimated date when the server IP and port will change?
We're aiming for an arbitrary launch date of June 21, 2016.

But the date is flexible in both directions, and it'll depend on how complicated the process is, if we run into any trouble spots along the way, and so on.

We have the new host set up, now, however; we just have to transfer eight years of history from one host to the next, and then get it all working correctly.
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Blame The Rogue
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Re: Unknown connection error

Unread post by Blame The Rogue »

ok. ty

i take it this is an instance where port forwarding wont help?

if no, then i'll wait the ten days or so til the server is moved, and try and log on then

not sure i want to get into trying to port forward, as it's only bg i cant connect to. can still connect to other pws just fine
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Aspect of Sorrow
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Re: Unknown connection error

Unread post by Aspect of Sorrow »

Unless you're explicitly denying outbound NAT, then no.
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Suspicio
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Re: Unknown connection error

Unread post by Suspicio »

Hello,
I'm trying to directly connect to the server but i get the same error :? "Server is not responding (time out)". Already tried to restart router, open ports, use DMZ, flush dns, etc. Anything else i can try?
Nadriell, priest of Selvetarm
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Aspect of Sorrow
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Re: Unknown connection error

Unread post by Aspect of Sorrow »

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Suspicio
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Re: Unknown connection error

Unread post by Suspicio »

Thank you for the swift reply. Already tried to enroll in the whitelist mechanism.
These are the results of the connection test:

http://imgur.com/a/jBJKz

Still no luck though...
Nadriell, priest of Selvetarm
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Aspect of Sorrow
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Re: Unknown connection error

Unread post by Aspect of Sorrow »

Interesting, above all the game querying action is directly talking to nwserver on our end and received a response which means establishing a connection should have no trouble with the game client itself.
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Suspicio
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Re: Unknown connection error

Unread post by Suspicio »

Could it be that i downloaded the game from GOG.com?
Nadriell, priest of Selvetarm
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Suspicio
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Re: Unknown connection error

Unread post by Suspicio »

Ok i can login now (weird?) but it says i'm BANNED. :D Why?

EDIT: fixed, i had to insert my cd keys. Downloading the files right now.
Nadriell, priest of Selvetarm
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