Shield disappeared

[Edwin]

So... I bought a Shield +3 at the Mudd's Consignment Shop today, I believe it was Teharissa that put it up for sale. It was all good and fine until I tried to change the appearance. You can see on the screen that there was clearly something in the left hand. When it got to shield look number 10 the shield just disappeared... Hopefully you can help me, as that shield was going to change a lot in my gameplay for real

http://imgur.com/a/RQnIw

[Mac]

Sometimes the appearance changer eats items. It has happened to me more than once. I'm not sure what causes it but luckily for you I have a spare plus 3 shield you can have. Was it a heavy sheild you lost? Pm me...

[Tsidkenu]

Did you also get a purple message saying something about Item Level Restrictions? This is a known issue after Item Level Restrictions were disabled over the weekend so all players: please take caution modifying items until Rasael has put through a hotfix!

[Edwin]

Nope, nothing about level restrictions. It has happened to me in the past with some other items, they just disappeared midst appearance changing. This shield was pretty dear, at least for me though