Log In Problems

It Does What It Says on the Tin: Resolved Issues

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K'yon Oblodra
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Log In Problems

Unread post by K'yon Oblodra »

Hi all,

I tried logging onto the server in the last couple of days but it keeps saying that the connection was lost.
Is there any issue with the server?
I did not get to sucessfully log into my bioware account but I think that is just because they shut down there servers.

If anyone has a clue what I could do to log in let me know?

Is there a ping limit?

Thanks in advance.

Ivellios
K'yon Oblodra
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Aspect of Sorrow
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Re: Log In Problems

Unread post by Aspect of Sorrow »

Click and wait 5 minutes.
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K'yon Oblodra
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Re: Log In Problems

Unread post by K'yon Oblodra »

It actually says server not responding (timed out).

What does that button do? I tried it on the top of the page but it doesnt seem to help.
K'yon Oblodra
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Maecius
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Re: Log In Problems

Unread post by Maecius »

It basically tells the server your IP, so you can connect through the firewall. We had to implement whitelisting (that is, only people who have been "OK'd" by the server can connect) because we were being repeatedly attacked (DDOS'd) last year.

You may have to wait a few minutes after clicking it before you try connecting.

If you continue to have issues, shoot me and/or Aspect of Sorrow a PM and we can try to troubleshoot you.
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