Trouble Logging in

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Garen
Posts: 8
Joined: Thu Dec 30, 2010 10:13 pm

Trouble Logging in

Unread post by Garen »

Hello, I went to try and update the server but when I direct connect, it always fails, giving the message "Server not responding (time out)". I played on the server years ago, and I've tried both direct connects (words and numbers) with the same result. Anyone else have this issue and find a way to fix it? I can also get on other servers just fine, it's only this one i'm having trouble with.
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Maecius
Retired Admin
Posts: 11639
Joined: Sat May 16, 2009 4:24 pm

Re: Trouble Logging in

Unread post by Maecius »

Hi Garen, have you clicked the "click here" link in the message at the top of the forum:

"If you can't login, click here and try again in 5 minutes."

This will tell the server your IP, which adds you to the whitelist of players who can connect. It sounds like you may be getting blocked by our firewall.

If that doesn't work, we can continue to troubleshoot; but that's usually the problem with these sorts of connection troubles.
Garen
Posts: 8
Joined: Thu Dec 30, 2010 10:13 pm

Re: Trouble Logging in

Unread post by Garen »

That worked, tyvm. I didnt notice that click here part.
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