"Server is not responding: connection timed out"

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AkaeBR
Posts: 13
Joined: Sat May 27, 2017 2:46 pm
Location: Brasil

"Server is not responding: connection timed out"

Unread post by AkaeBR »

Hi all :)

I've been playing in the server for more than a month now, and today when I tried to login it wouldn't connect to the server. I can see the server up in the server's list, the number of players connected, but I keep getting the "Server is not responding: connection timed out" message. I use the client extender btw.

I tried searching the foruns but didnt get a more current result on this.

Could anybody help pls?

Thx in advance!
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Maecius
Retired Admin
Posts: 11639
Joined: Sat May 16, 2009 4:24 pm

Re: "Server is not responding: connection timed out"

Unread post by Maecius »

Hi Akae,

We had to reinitialize our anti-DDOS protection, so you're probably being blocked by our firewall.

In order to whitelist your IP address, please click the "If you can't log in, CLICK HERE and try again in 5 minutes" link at the top of the forums. Right under the player count, and between the date and the PayPal Donate button.

After you've submitted your IP to our firewall, you should be able to get in within a few minutes.

Let us know if that doesn't work for you!
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AkaeBR
Posts: 13
Joined: Sat May 27, 2017 2:46 pm
Location: Brasil

Re: "Server is not responding: connection timed out"

Unread post by AkaeBR »

It worked! Thanks a lot!
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AkaeBR
Posts: 13
Joined: Sat May 27, 2017 2:46 pm
Location: Brasil

Re: "Server is not responding: connection timed out"

Unread post by AkaeBR »

PS: it worked earlier, but now it happened again. I tried this solution 3 times in a row now and it just won't connect. Please help
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Endelyon
Posts: 3606
Joined: Sun Jul 06, 2014 4:24 am

Re: "Server is not responding: connection timed out"

Unread post by Endelyon »

If you've clicked the link and it's still not letting you in you probably just need to wait a little longer. Sometimes it can take as much as 20 minutes before it finally lets you in.
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Miyuki
Posts: 985
Joined: Thu Dec 08, 2016 5:02 am
Location: Germany

Re: "Server is not responding: connection timed out"

Unread post by Miyuki »

Same here. Yesterday it worked, today it won't. I just used the link several times, but i still can't log in. I still get timeout-messages.

Guys, it's really not funny if you have RP waiting or even events and can't log in. Can someone help, please?
Self-confessed tkl tool denier!

Freya Evans, Lucky Maiden and Bardess on the path of Tymora [Bio] [Journal] - "Luck isn’t only random. The best Luck is what we make for ourselves."
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Endelyon
Posts: 3606
Joined: Sun Jul 06, 2014 4:24 am

Re: "Server is not responding: connection timed out"

Unread post by Endelyon »

Seraphine wrote:Same here. Yesterday it worked, today it won't. I just used the link several times, but i still can't log in. I still get timeout-messages.

Guys, it's really not funny if you have RP waiting or even events and can't log in. Can someone help, please?
I don't think anyone finds this situation funny or ideal. I understand it can be frustrating having to wait to get in, but the alternative is that the server is down for everyone when DDOS attacks happen. I double checked and found your IP on the whitelist already, so it should let you in eventually.
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Miyuki
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Joined: Thu Dec 08, 2016 5:02 am
Location: Germany

Re: "Server is not responding: connection timed out"

Unread post by Miyuki »

Thanks for checking, it worked again. .)
Self-confessed tkl tool denier!

Freya Evans, Lucky Maiden and Bardess on the path of Tymora [Bio] [Journal] - "Luck isn’t only random. The best Luck is what we make for ourselves."
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Lockonnow
Posts: 3116
Joined: Fri Oct 15, 2010 12:10 pm

Re: "Server is not responding: connection timed out"

Unread post by Lockonnow »

there is a away around fast that
this I just used the link several time
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Theodore01
Recognized Donor
Posts: 2927
Joined: Wed Feb 16, 2011 5:32 pm

Re: "Server is not responding: connection timed out"

Unread post by Theodore01 »

clicking 'click here' does not work today. :(
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vale100
Posts: 20
Joined: Tue Jun 28, 2011 2:58 pm
Location: USA

Re: "Server is not responding: connection timed out"

Unread post by vale100 »

Do you have to completely shut the game down for the whitelist to take effect or just keep trying the direct connect?
Mo'star - Half-Orc Druid of Silvanus
Bruhlyn Kent'tar - Wood Elf Arrow Assassin of Shevarash
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Lockonnow
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Joined: Fri Oct 15, 2010 12:10 pm

Re: "Server is not responding: connection timed out"

Unread post by Lockonnow »

it is not work at all
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Miyuki
Posts: 985
Joined: Thu Dec 08, 2016 5:02 am
Location: Germany

Re: "Server is not responding: connection timed out"

Unread post by Miyuki »

Sadly, after the update i can't log in again.
I have used the link twice and waited around 15 mins. I still get timeout messages. Could someone please take a look, what's up there?
Self-confessed tkl tool denier!

Freya Evans, Lucky Maiden and Bardess on the path of Tymora [Bio] [Journal] - "Luck isn’t only random. The best Luck is what we make for ourselves."
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V'rass
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Location: Concord, N.H., USSA

Re: "Server is not responding: connection timed out"

Unread post by V'rass »

Update today?
"To understand magic one must first understand magic."






Agathion Benedictus: Holy Priest. Retired for now.
Tiax Rules-All: Gnomish madman. Retired permanently.
Exordius Vrass: Cleric/Mage. Currently active.
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