BG Storage: Items Disappeared

[TarnishedSoul]

Pre-update, I was using the BG Storage Beta to store a few things, although I haven't transferred everything from KEMO storage. Everything that I stored with BG Storage pre-update no longer shows. Nothing shows on: Guide Alexandra Keenan / AK Gems / AK Sundries and a variety of other aliases. All the things that remain in KEMO storage still show on these aliases.

What happened? Am I doing something wrong?

[chad878262]

Prior to the update dedude posted that spaces weren't being recognized and not to store items with any spaces in the name... looks to be the issue here.

[TarnishedSoul]

Ack! I thought it was just apostrophes.

Are my items lost, or is there a way to retrieve them?

[Snarfy]

I've lost all my stored items too. (The only reason I have a space in my name is because I had to get a DM to fix my name after disguise bugged it).

[Lockonnow]

i lost all my item on a horse couse the server crash and reset so we have to live it i bet

[electric mayhem]

Prior to the update dedude posted that spaces weren't being recognized and not to store items with any spaces in the name... looks to be the issue here.

Is that spaces in the Character name... or the Item name... could be a VERY big problem if the latter.

[dedude]

It was spaces in a disguised character name that wasn't handled properly.

[TarnishedSoul]

Are my items lost, or is there a way to retrieve them?

[dedude]

Looking into a work-around. Stay tuned.

[dedude]

@TarnishedSoul I moved all your items under the name "AK Items". Use disguise to access them. Sorry for the inconvenience.

If anyone else has lost access to items after the update, post or pm your login name and I will do the same for you.

[TarnishedSoul]

Just to make sure that I understand (as it’s still super early for me!) You’ve moved all items that were in BG Storage, under all my various aliases, into AK Items?

[dedude]

Turned out that wasn't possible (or at least very time consuming).

Your items should be available under the aliases:
1) "AK Gems"
2) "AK PSW"
3) "AK Sell"
4) "AK Sentim"
5) "AK Sundri"
6) "Guide Ale"

[TarnishedSoul]

Posting here for awareness, as it's being discussed in Discord as well:

The items show under the aliases again, but withdrawing them results in no items actually appearing in inventory.

[Tiberis79]

I was also hit by this bug. All my lists Start with "Tibs ", can I please get a retrieval?

[dedude]

I was also hit by this bug. All my lists Start with "Tibs ", can I please get a retrieval?

You should be able to access them now. Use disguise to use the names: "TibsAmmo", "TibsArmo", "TibsClot", "TibsGems", "TibsProp".