Well I think Valefort is gonna clap his hands when I say this, but I actually think the sense of achievement in the game has become really low and easy to obtain, while not being satisfactory either.
By that im strongly referring to the availability of items that are quite frankly irreplaceable, such as +4 longswords with +2 vampiric and d4 massive criticals. No character should by any means have better weapons than these, which as for sale in the stores for near every one. That turns the server in to a grind, rather than an adventure, people slave away to get their gear and hit 30 for a period, then find that there is little to nothing to persue outside of DM sponsored plots and what player interactions can be arranged.
I've been here for a long time now and I didn't like the old state of the server either, where certain groups of players had access to weapons of this power level, while others didn't. The loot script changes over the last few years helped a lot, the epic stores ruined it to a certain extend, along with the removal of level requirement on gear, there is only one type of valueable gear on the server now and its end game appropriate gear.
Gear and character building is for me the essence of the NWN engines, every one who likes making a build in this engine plans towards that sweet level 30 end result, but the journey to get there has been reduced greatly and where I didn't like it being near impossible to get "perfect gear" before, I certainly enjoyed the journey of progress for my characters.
All that aside however, id like to echo some of Hoihe's points, in particular concerning our DM staff. I've had the pleasure to be in a few events with the present staff, of which I can remember 1 of (which happened so spontaneously and was so immersive and fun it made me rub my head when I was later informed by a player, it was retconned and never happened) , it seems to me most events are scheduled by groups of players or guilds, or otherwise tailored to cater to a few individuals. This creates a sense from onlookers that X group or X player receives more attention your own efforts are redundant in the larger and smaller plots.
I've been away for a year, so its very unfair of me to state this based on a few weeks of being back, but prior to leaving and among now retired DMs, there was a tendency to make address to certain players that was derived from their player experiences with X member in their event, from NPC side of things. This to me often resulted in neglect of other players in these events and dissuaded any interest in pursuit of their plots, on my part.
It seems to me that most the DM driven plots are part of the campaign for the given year and once they reach a certain point of player involvement, it becomes a closed group or there is too much emphasis on forum posting. It might make me unpopular for saying this, but by what means is a player deemed worthy for an in game reward, as result of forum RP, when hundreds of others are trying their hardest and might just fall short of personal preferences and there for receives nothing? You know who you are and this has always sat poorly with me.
I might be weird, but I used to DM on two servers in NWN1 and though ive written more lengthy plots to make a lasting campaign for players too, I primarily made spontaneous events to help the world come to life and seem immersive. Embodying NPCs to make tedious selling of items a RP experience, or your sunday walk in the woods an encounter with a dryad in despair. Few things that would influence the grander scheme of things, but make for adventure and an out of the ordinary excitement about experiencing the world and what many mysteries it holds.
Ive seen a few such events the past couple of days from Soulcatcher and Dragonclaw, I hope the team would consider making greater effort at catching people on adventure and molding it in to an event, rather than people catching an event. I try and play with the mindset that a DM is watching all the time, thus responding to monsters conversation scripts and other wise offering battle prayers, charges and perhaps cliche lines, but the few times a DM actually shows up and makes the scenario meaningful for your character, its worth it. Immersion and bringing the world to life is key motivators for me and it happens too seldom im afraid.
On a player side of things, people are very occupied with their factions and how to promote their circle of influence, this has been a tendency for years on end. To me factions exist as a means to create tension with other factions and give your characters intrigue and drama, a sense of conflict or meaningful alliances, not to be your closed circle of trust. Maybe im misinterpreting a lot here, but apart from the Elder Circle I dont see any other guilds trying to reach out with public involvement for non members, or interacting much without a self serving agenda. Taking whichever piece of information or power they can, back to the safe confines of restricted guild halls and private conversations. This is a natural order of things, but id like to encourage people to be more inclined to bounce off of each other, or as your guilds dwindle in activity and decline to inactivity, you find yourself in Hoihe's shoes and missing many friends and shorter on motivation to play (not saying that is Hoihe's sole reason, but one of the ones he listed

, sorry for using you as an example here mate).
Just my immediate thoughts on a few things.