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Connection time out

Posted: Mon Jun 16, 2025 10:38 am
by mradgar
Hello everyone.
Text written using translator because of my bad english.

I have encountered an authorization problem that has persisted for more than a week.
When trying to log in to the server, the connection is terminated with the error "the server is not responding, the server response time has expired".

What has been done:
1) all possible ways to bypass the locks are enabled (with the exception of VPN services due to increased ping); the problem persists
2) work on the part of the Internet provider, there are no problems on the part of the provider; the problem persists
3) authorization attempts using another Internet provider, the problem persists
4) mobile internet usage; the problem persists

At the same time, I can connect to other servers, other servers are working normally.

I've tried all the options, I need your help.
Thank you.

Re: Connection time out

Posted: Mon Jun 16, 2025 10:54 am
by selhan
Hi mradgar ,
I forwarded your issue to the other dev's. Hopefully someone there can assist and rectify the problem your experiencing soon enough.

Re: Connection time out

Posted: Mon Jun 16, 2025 10:57 am
by mradgar
selhan wrote: Mon Jun 16, 2025 10:54 am Hi mradgar ,
I forwarded your issue to the other dev's. Hopefully someone there can assist and rectify the problem your experiencing soon enough.
Thanks!
I will see answer there in this topic or somewhere else? Sadly, discord is blocked in my country.

Re: Connection time out

Posted: Mon Jun 16, 2025 10:58 am
by selhan
Either here in this thread or they may send a private PM likely.

Re: Connection time out

Posted: Mon Jun 16, 2025 11:56 am
by mradgar
UPD:
Also i d reset my router now and tried another one router.
Trouble persists.

Re: Connection time out

Posted: Mon Jun 16, 2025 12:39 pm
by Aspect of Sorrow
Turn off the computer and all networking equipment for a few minutes, then turn it back on again.
Then run a command line tracert / traceroute to game.bgtscc.net

Re: Connection time out

Posted: Mon Jun 16, 2025 1:04 pm
by mradgar
Aspect of Sorrow wrote: Mon Jun 16, 2025 12:39 pm Turn off the computer and all networking equipment for a few minutes, then turn it back on again.
Then run a command line tracert / traceroute to game.bgtscc.net
Current results of tracert command
Hidden: show
1 1 ms 1 ms 1 ms XiaoQiang [192.168.31.1]
2 54 ms 6 ms 8 ms 81.177.115.143
3 6 ms 2 ms 2 ms 81.177.115.142
4 * * * Превышен интервал ожидания для запроса.
5 51 ms 46 ms 48 ms 87.226.221.73
6 * * * Превышен интервал ожидания для запроса.
7 * * * Превышен интервал ожидания для запроса.
8 * * * Превышен интервал ожидания для запроса.
9 57 ms 52 ms 51 ms be105.lil2-gra1-sbb2-nc5.fr.eu [91.121.131.18]
10 * * * Превышен интервал ожидания для запроса.
11 * * * Превышен интервал ожидания для запроса.
12 * * * Превышен интервал ожидания для запроса.
13 * * * Превышен интервал ожидания для запроса.
14 * * * Превышен интервал ожидания для запроса.
15 * * * Превышен интервал ожидания для запроса.
16 * * * Превышен интервал ожидания для запроса.
17 * * * Превышен интервал ожидания для запроса.
18 * * * Превышен интервал ожидания для запроса.
19 * * * Превышен интервал ожидания для запроса.
20 * * * Превышен интервал ожидания для запроса.
21 * * * Превышен интервал ожидания для запроса.
22 * * * Превышен интервал ожидания для запроса.
23 * * * Превышен интервал ожидания для запроса.
24 * * * Превышен интервал ожидания для запроса.
25 * * * Превышен интервал ожидания для запроса.
26 * * * Превышен интервал ожидания для запроса.
27 * * * Превышен интервал ожидания для запроса.
28 * * * Превышен интервал ожидания для запроса.
29 * * * Превышен интервал ожидания для запроса.
30 * * * Превышен интервал ожидания для запроса.
"Превышен интервал ожидания для запроса" translated word-by-word as "the waiting period for the request has been exceeded".

Re: Connection time out

Posted: Wed Jun 18, 2025 12:29 am
by Aspect of Sorrow
Have you been successful with a VPN?

Re: Connection time out

Posted: Wed Jun 18, 2025 4:50 pm
by mradgar
Aspect of Sorrow wrote: Wed Jun 18, 2025 12:29 am Have you been successful with a VPN?
Yes, but ping was over 2000mscs

Can you recommend some good VPN services?

Re: Connection time out

Posted: Thu Jun 19, 2025 4:20 pm
by mradgar
Fixed
Amnesia VPN, good, fast, enough for game

For all who have same troubles - recommended